Please read about my personal Bet365 experience on their casino platform and what they offer to new customers.
New Casino customers only. Deposit min. £10. Applies to first deposit to Casino only. Max. bonus £100. 20x wagering (game weighting, table coverage and max. bet rules apply) on deposit and bonus to make the bonus balance withdrawable. Time limits and T&Cs apply.
What Types of Games are Available on the Platform?
Bet365 offers plenty of games to new and existing customers. I was pleased to find that the available games were also in various categories. Below I have reviewed some of the available gaming categories as I was exploring them. In the Casino section, there were the following categories available:
- Video Poker
- Table Games
Bet365 Slots Games
Bet365 has an extensive Slot database, and they offer regular Slots, as well as Jackpots. I found that there were different games with various themes, and the most popular games on the platform which I liked playing very much as well are:
- Age of the Gods franchise
- Murder Mystery
- Jungle Giants
The Jackpot rewards for some of the games I encountered were large, but they barely hit the £10,000 mark on some. The most massive jackpots available are up to £1 million, and once someone wins them, they start to accumulate from zero again.
Bet365 Live Casino Games
The Live Casino games available are in a different section of the platform, and there are plenty of choices for the new and experienced player. I saw tables with the following Live game types:
- Dragon Tiger
- 3-Card Brag
- Spin a Win
- Dream Catcher
The live dealers available on every table were experienced, and I enjoyed playing on these tables because these dealers made me feel like I was in a real casino. I didn't have anything bad to add to this section, except for maybe one thing, but I will reveal it in the mobile review.
Bet365 Poker Games
Across the Bet365 Casino, I saw unique and high-quality games. The Video Poker section of the Casino is only one example. The platform also has a separate Poker section with various tables and tournaments available. The section also has its mobile app and loyalty scheme. I was pleased with both the poker games in the Casino section and the separate Poker section.
How to Register to the Bet365 Casino and What to Do Next?
Before I could get access to any of the wonderful Bet365 Casino games I had to be a member of their platform. You can accomplish that by registering on the platform. I took the liberty and put together the steps I went through when I created my account. I hope this helps you figure out things better and once you read the steps you will have no trouble creating an account in a matter of minutes.
- First, I opened the Bet365 home page via my internet browser but you can do it from your mobile device as well.
- Then I clicked on the “Join Now” button which is located on the top of the page.
- I filled out the extensive registration form with my personal details (country of residence, name, date of birth, e-mail, phone number, address, etc.)
- I had to choose how I wanted to be notified about the latest offers (via SMS, e-mail, message on Bet365, notification, or all of the above).
- I had to accept the terms and conditions of the site and verify that I am at least eighteen years old.
- During the registration I also had to choose a security code which I would use if I need to access my account from a new device or contact the support team.
- I could also enter my Bet365 Casino Bonus code 365UK.*
- After finishing the registration form and submitting it I had to validate my e-mail by following the link inside.
*Can be used during registration, but does not change the bonus amount in any way.
I recommend that you verify your account via the KYC process after you register, so that you won’t have to wait for it later. Once you complete the registration, download the geo-location plug in, you will be able to verify your account by following the instructions on the related page. Once you are done with that you can go ahead and make your first deposit. I have reviewed the available payment methods in the rest of the article.
FAQs Regarding Bet365 Casino Bonus
Can I withdraw while playing a game?
No, you can’t. You will have to close the game and try to withdraw again.
How can I contact the Bet365 Support Team?
There are a few ways to get in touch with the support team – live chat, phone number, e-mail, or post.
What are my deposit options?
You can deposit to the platform via credit or debit cards, e-wallets, prepaid cards, cheques, or bank /wire transfers. The methods available depend on your location.
Do I have to verify my account information to play on the Casino?
Yes, you do. You are required to complete the KYC (Know Your Customer) process to get access to the full platform.
Is my casino chat name set after I choose it, or can I change it if I want?
You can change your chat name but not yourself; you will need to contact Bet365 to do that.
If I already have a Bet365 Sports account, do I have to create another one to play on the Casino?
No, you don't. If you have an account, you can't create a new one. You can use your Sports account to play on the Casino and Live Casino.
Do I have to pay anything to register to the platform or download the Be365 mobile app?
No, you don’t. Both of those activities are free for all customers.
Are my withdrawal options the same as my deposit ones?
Some of the withdrawal options are the same as the deposit ones, but they are less available. For more info on which ones are available to you, go to the Bet365 site Help page.
Is bet365 available outside of the UK?
Yes, it is. The bookmaker is available in many countries around the world but there are some exceptions. Keep in mind that the available content on the Sports, Casino, Poker, and other sections might be different because of the location, depending on what is legal and licensed in the country in question.
Is bet365 safe to give my financial and personal information?
Yes, it is. The bookmaker is 100% reliable and legal in the country. They have a license from the UK Gambling Commission and take their customers’ security very seriously. You personal and financial data is safe on their servers because it’s protected with the latest encryption software made by the best companies.
Other Essential Bet365 Assets
Platform Experience and Navigation
Both the mobile and desktop platforms were user-friendly, and I had no trouble finding the links I was looking for when I created my account and explored the platform. I think that with this type of straightforward access, even customers who haven't played an online game a day in their lives would have no trouble navigating the Bet365 platform.
Are the Games with High-Quality Graphics?
The games available on the Casino section and other available sections, like Live Casino, are high-quality and come from top developers. I wouldn't expect anything less from a brand as big as Bet365, and I wasn't surprised when I saw the game and graphics quality for myself. Both the play on computers and on mobile devices is outstanding, when it comes to graphics. Keep in mind that when you play the games on your mobile device, you will have to turn the screen sideways (landscape mode) so that they start loading. If the game doesn’t start loading even then, you might be experiencing some technical issue and you should contact customer support.
Available Payment Options
I researched about which payment methods are available on the Bet365 platform and which aren’t. I decided to present the data in a table, so you can easily see all the methods, minimum and maximum amounts, processing times, and fees. Keep in mind that this information is strictly for the UK, so if you live or play from outside of the country then there would be different methods you will have at your disposal.
Available Deposit Methods
|Method||Min Amount||Max Amount||Processing Time||Bet365 Fees|
|Bank Wire||£100||£100,000||2-10 working days||Free|
|Click to Pay||£5||£5,000||Instant||Free|
|Fast Bank Transfer||£5||£100,000||1-3 working days||Free|
|Cheque||£100||£50,000||5-28 working days||Free|
Available Withdrawal Methods
|Method||Min Amount||Max Amount||Processing Time||Bet365 Fees|
|Credit Card||£5||£20,000||1-5 working days||Free|
|Debit Card||£5||£20,000||1-5 working days||Free|
|Neteller||£10||£37,500||Up to 12 hours||Free|
|Skrill||£5||£25,000||Up to 24 hours||Free|
|PayPal||£10||£5,500||Up to 24 hours||Free|
|Bank Wire||£5||£100,000||1-5 working days||Free|
|Paysafecard||£5||£2,000||Up to 24 hours||Free|
|Cheque||£100||£50,000||5-28 working days||Free|
Quality of the Customer Support of Bet365
Bet365 takes their customer support very seriously and they treat us customers with respect. If you have any problems with the platform or you want to ask a question about some aspect of it, you can contact a support representative and get help from them. I found that there are a couple of ways we can contact Bet365 – live chat, e-mail, or phone number. There is also the post option, but that is too slow and we don’t recommend it. My opinion is that you should use the live chat option because it gets you the fastest access to the support team. Giving bet365 a call is also a good option but it doesn’t guarantee that you won’t be put on hold if there is higher activity on the phone lines. E-mails usually get answered within 24 hours.
If you have a little time on your hands you can always read the Help Center pages where the operator has put together helpful Q&As to aid when new customers want to learn more about the platform. There are different categories of helpful articles, such as:
- Technical Issues
- Account and Verification
- Payment Methods, Depositing, and Withdrawing
- Responsible Gambling
- Sports/Casino Help
Available Mobile Apps
Bet365 offers high-quality mobile apps for all of its sections. There are sperate apps for:
- Bet365 Casino
- Bet365 Sports App
- Bet365 Live Casino
- Bet365 Poker
- Bet365 Bingo
I downloaded them from the App Store because I am using an iOS device, but if you are using an Android, you can try Google Play. If that doesn't work, I suggest you open the Bet365 mobile site via your mobile browser and manually download the app from there. This action will require you to previously enable the download and install of apps from “unknown sources” in your device’s Settings->Security menu.
Pros and Cons of Bet365 Casino
|The platform is easy-to-navigate and user-friendly.||There are separate mobile apps for the Casino and Live Casino games.|
|There is a wide variety of games available.||Some games might be difficult to see if you don't have an Adobe Flash player.|
|The games themselves come from top-quality developers.||The available games are limited to different territories around the world.|
|The brand is well-known around the world.||The site requires geo-location technology to function.|
My Final Bet365 Casino Review
Bet365 Casino is an excellent platform for both experienced and new players. It offers a wide array of games in different categories, and people give positive feedback after using the platform, including myself. The only negative aspect I could find was that to play on the various sections via mobile applications, I had to download separate apps, which not only was annoying, but they take quite a bit of space on my device. Players who don't play on multiple sections won't have this problem, but it wasn't a positive aspect for me. Otherwise, the platform, content, and experience I had were positive, and I enjoyed playing on the Bet365 Casino.
Bet365 Terms and Conditions apply / New Customers Only / Commercial content