Leeds United could turn to artificial intelligence to reshape ticket pricing at Elland Road, with chairman Paraag Marathe exploring ways to increase revenue while rewarding loyal supporters.
However, the proposal raises questions about affordability and whether technology can make football more accessible rather than simply more expensive.
Leeds could introduce dynamic ticket pricing driven by AI
Marathe outlined the possibility of introducing AI-powered dynamic ticket pricing while speaking at the Leaders Week London sports industry conference at Stamford Bridge.
The Leeds chairman suggested the club could offer cheaper tickets to its most committed supporters, with prices influenced by attendance frequency, spending and engagement with the club.
The approach could also allow Leeds to charge more for certain seats, particularly those closer to corporate and hospitality areas, depending on demand.
Marathe admitted the club does not currently use AI to make dynamic pricing decisions, instead relying on pricing tiers determined by its own assessment.
Dynamic pricing allows ticket costs to fluctuate depending on demand and proximity to an event, a model already used extensively by airlines. However, its application to football has proved controversial.
FIFA faced significant criticism over ticket prices for the 2026 World Cup, with some tickets reaching thousands of dollars before reductions were introduced in an effort to fill stadiums.
Organisers of Euro 2028, which will be hosted across the UK and Ireland, have ruled out dynamic ticket pricing for the tournament.
Meanwhile, proposed UK legislation targeting ticket resales for profit is intended to encourage organisations to price tickets more competitively.
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FGG says: Leeds must put loyal supporters ahead of AI-driven ticket revenue
There is a sensible argument for Leeds exploring technology that rewards regular matchgoers rather than treating every supporter the same.
Fans who attend consistently should be recognised, particularly when the cost of following a Premier League club can quickly become prohibitive.
However, AI-powered pricing must not become a convenient justification for charging more whenever demand rises.
Supporters should not feel penalised for wanting to watch their team, and any system must be transparent about how prices are determined.
If the primary objective becomes extracting as much money as possible from the Elland Road faithful, then the club risks damaging the relationship it is supposedly trying to reward.