Is the BETDAQ app, a platform combining a betting exchange and sportsbook, worth downloading for UK mobile bettors? This expert review assesses its core features, performance, and overall value. While known for its low commission, we also address the app's user-reported score of just 1.9 out of 5.
BETDAQ App Review Summary
The BETDAQ app is available for free download to all UK users on both iOS and Android devices. It provides full access to the platform's betting exchange, traditional sportsbook, and account management features. However, the user experience is a mix of powerful features and significant technical drawbacks.
| Pros | Cons |
|---|---|
| A solid exchange betting experience with both back and lay functionality. | Widespread user reports of poor app stability, including frequent glitches and crashes. |
| Highly competitive 2% standard commission rate with frequent 0% promotions. | The user interface is dated, clunky, and can be confusing for new users. |
| Strong liquidity on major UK sports, particularly Premier League football and horse racing. | Poor market liquidity on smaller, niche sporting events. |
| Combines a betting exchange and a traditional fixed-odds sportsbook in one platform. | Lacks support for modern payment methods like Apple Pay or Google Pay. |
| There is no bet builder feature, a function now common among competitors. |
How to Download the BETDAQ App
The download and installation process for the BETDAQ app is straightforward on both major mobile operating systems.
iOS Download
- Open the App Store on your iPhone or iPad.
- Search for “BETDAQ – Sports Betting Exchange”.
- Tap the button to install the application.
- Once downloaded, open the app to log in or create a new account.
- Enable biometrics (Face ID/Fingerprint) and push notifications for a more seamless experience.
Android Download
- Open the Google Play Store on your Android device.
- Search for “BETDAQ – Sports Betting Exchange”.
- Tap “Install” to download the app to your device.
- Launch the app to log in or register.
- Enable biometrics (Face ID/Fingerprint) and push notifications for a more seamless experience.
System Requirements
The provided source materials do not offer specific system requirements, such as the minimum iOS or Android version or required storage space. Users should check the respective App Store and Google Play Store pages for the most current information before downloading.
BETDAQ App User Experience
Our hands-on testing focused on the app's daily usability, from navigation and performance to security and placing a bet.
Design and Navigation
The app's design receives mixed reviews. On one hand, it features a clean and efficient layout with quick links to popular sports and a fast-switch toggle to move between the Exchange and Sportsbook. Users can pin favourite markets to the homepage and switch between a Dark and Light mode. However, many find the basic purple and white colour scheme dated. The interface, particularly on the exchange, can feel like a “complex spreadsheet” with text that is often “too small,” making it challenging for newcomers to navigate.
App Performance
Performance is the app's most significant weakness. While some internal tests show a smooth experience with fast loading times, this is contradicted by widespread user complaints about stability. Common issues reported include regular glitches, frequent crashes, and persistent login problems that force users to delete and reinstall the app. The source material does not contain specific information on the app's battery consumption or data usage.
Login and Security
Security is a strong point for the BETDAQ app. It supports modern biometric login options like Face ID and Fingerprint for quick and secure access. The platform uses full SSL encryption to protect all user data and transactions and provides a full suite of UKGC-approved responsible gambling tools, such as deposit limits and self-exclusion.
Betslip Functionality
The betslip is functional and intuitive. When a selection is added, the odds and market availability are clearly displayed and update in real-time. The process for adding single or multiple selections is straightforward. For selected markets, a cash out option is available directly within the betslip, allowing users to settle their bets before an event concludes.
BETDAQ App Sports Betting Features
The app integrates several key features for modern sports betting, though it is missing some notable functions.
In-Play Betting
The in-play betting experience is robust, especially for major sports. The interface provides live odds updates and market graphs to help users gauge liquidity. For football matches, a virtualization screen tracks the on-field action. Liquidity for major events like the Premier League is excellent, but it can be a significant weakness for smaller, more niche in-play markets.
Live Streaming
The BETDAQ app offers a live streaming service, but its availability is highly restricted. The feature is limited to UK and Irish horse racing and greyhounds only.
Bet Builder
The source material confirms that the BETDAQ app does not have a bet builder function. This is a major omission compared to most leading UK sports betting apps.
Cash Out
A cash out feature is available for selected markets, allowing bets to be settled early. The sources also confirm that a partial cash out option is available, giving users more flexibility in managing their wagers.
Push Notifications
Users can enable push notifications to enhance their mobile betting experience. However, the source material does not specify the types of customizable alerts available, such as for odds changes or bet settlement updates.
BETDAQ App Betting Markets
The BETDAQ app covers over 17 different sports, with a clear and strong focus on football and horse racing. The platform provides deep market coverage for global football leagues, from the Premier League to competitions in Algeria and Peru. Likewise, international horse racing meets from the US, France, and South Africa are well-represented.
Other popular sports like cricket, tennis, greyhounds, and special markets such as politics are also available. However, the market depth for some US sports is reportedly poor, with limited options for events in ice hockey and American football.
BETDAQ App Bonuses and Promotions
New and existing customers can claim several offers directly through the BETDAQ app.
Welcome Offer
BETDAQ provides a range of welcome offers for new UK & IE customers, each requiring a specific promo code upon registration.
- Exchange Offer: Get 0% commission for your first 100 days. Use promo code 0COMM100.
- Cashback Offer: Receive up to £1,000 cashback on your first month's commission. Use promo code DAQBACK.
- Virtuals Offer: Bet £10 on virtuals and receive a £10 Free Bet. Use promo code V1010.
- Casino Offer: Stake £30 on eligible slots to get 150 free spins on Starburst. Use promo code SPIN150.
These offers typically require a deposit made via debit card or PayPal and are subject to specific terms and conditions.
App-Exclusive Promotions
Based on the provided source material, there is no mention of any promotions that are exclusive to the BETDAQ app.
Loyalty Rewards
The primary ongoing promotion for existing customers is the “Super Saturday” offer. This provides 0% commission on all sports except football, horse racing, greyhounds, and cricket, which receive a 50% commission reduction every Saturday.
BETDAQ App Banking
The app supports a range of standard payment methods for deposits and withdrawals.
Deposits
Users can fund their accounts using Debit cards (Visa, Mastercard), PayPal, Skrill, Neteller, and bank transfer. The minimum deposit is typically £10, and transactions are processed instantly for all methods except bank transfers. Crucially, modern mobile payment options like Apple Pay and Google Pay are not supported.
Withdrawals
Withdrawals are processed back to the same method used for depositing and are free of any fees. Processing times vary by method: e-wallets such as PayPal, Skrill, and Neteller take up to 24 hours, while withdrawals to debit cards and via bank transfer take between 2–5 business days to complete.
Transaction History
A full history of all deposits, withdrawals, and bets is viewable within the app's account section.
BETDAQ App vs Mobile Website
For active bettors, the native BETDAQ app is the superior choice over the mobile browser version. The app offers faster overall performance, a more streamlined interface for in-play access, and the key advantage of push notifications, which are not available when using the mobile website.
BETDAQ App Customer Support
Customer support is accessible directly through the app via several channels. These include Live Chat, email support at [email protected], and phone support. Live Chat operates Monday-Saturday from 9 am to 8 pm, and Sunday from 9:30 am to 8 pm, offering accessible support during peak times. A significant negative point is that the UK phone support number is a premium-rate line, with calls charged at 13p per minute.
BETDAQ App Troubleshooting
Based on user reviews cited in the source material, the most common issues with the BETDAQ app relate to its performance. Users frequently report problems including frequent app crashes, general instability, login failures that require reinstalling the app, and non-functional back buttons within the interface.
BETDAQ App Verdict
The BETDAQ app receives a solid, but not market-leading, rating of 7.8/10 in one expert review. Its core strength lies in its value proposition for exchange bettors. For those who prioritize finding the best odds, the platform is excellent, offering a competitive 2% commission, frequent 0% promotions, and strong liquidity on major sports like Premier League football and UK horse racing.
However, the app itself is the platform's biggest drawback. It suffers from a dated design, poor stability, and is plagued by glitches and crashes that frustrate users. The lack of key features like a bet builder and modern payment options further holds it back.
The ideal BETDAQ user is a value-seeking bettor who is willing to tolerate a clunky and unreliable interface in exchange for low commission rates and excellent odds on major events. While it serves as a worthwhile backup to Betfair, it is not recommended for punters who demand a polished, modern, and consistently reliable mobile experience.
BETDAQ App FAQs
Yes, the BETDAQ app is free to download from the official Apple App Store for iOS devices and the Google Play Store for Android devices.
Yes, but the live streaming service is very limited. It is only available for UK and Irish horse racing and greyhound events.
The app’s poor user review scores are primarily due to widespread reports of technical issues, including frequent crashes, glitches, login problems, and a dated user interface that many find difficult to use.
Yes, the app is available for iOS, which includes the iPad. However, the source material does not specify if the app is fully optimized for a tablet’s larger screen or if it is a scaled-up version of the phone app.
Yes, you can log in to the app using the same username and password from your existing BETDAQ desktop account.