The BetGoodwin app is the online counterpart to the established telephone bookmaker, Goodwin Racing. Primarily appealing to horse racing fans, it has a strong heritage in the sport. User feedback is mixed, with average ratings of 3.4 stars from over 20,000 reviews on the App Store, while the Android version has a much lower 2.4-star rating from a very small sample of reviews.
BetGoodwin app review summary
Available for both iOS and Android devices, the BetGoodwin app brings the company's long-standing expertise in horse racing to the mobile platform. While its heritage is a clear strength, particularly in its promotions, the app itself presents a mix of significant advantages and notable drawbacks for the modern mobile bettor.
| Pros | Cons |
|---|---|
| Excellent horse racing promotions, including Best Odds Guaranteed and multiple free bet refund offers if your horse narrowly loses. | Users frequently report performance issues, including regular app crashes, instability, and slow loading times. |
| Impressively fast withdrawal times, with some tests showing funds received in under 30 minutes via Visa Direct. | Payment options are severely limited, with deposits and withdrawals primarily restricted to debit cards. |
| Free live streaming is available for all UK and Irish horse and greyhound racing to registered users. | Promotions are almost exclusively focused on horse racing, with very few offers available for football or other sports. |
| The in-play betting interface is strong, featuring well-designed live visuals, commentary, and useful statistics. | The integrated ‘Create-A-Bet' feature offers fewer markets than competitors and has limitations, such as a 1000/1 odds cap. |
How to download the BetGoodwin app
The BetGoodwin app is available for download on both major mobile platforms from their respective official app stores.
iOS download
- Search for “BetGoodwin” on the Apple App Store to find the official application.
- The installation follows the standard App Store process of tapping ‘Get' and authorising the download.
- While the app can be installed and used on an iPad, it is not optimised for the larger screen.
Android download
- Users can find the app by searching for “BetGoodwin” on the Google Play Store.
- It was added to the store in March 2022 and has accumulated over 1,000 downloads.
- Installation is a standard process directly from the Google Play Store.
System requirements
The iOS app requires iOS 12.0 or later and takes up less than 100MB of storage space. For Android users, the app requires a device running Android 5.0 or higher.
BetGoodwin app user experience
This section covers the day-to-day usability of the BetGoodwin app, from its design and performance through to the core function of placing a bet.
Design and navigation
The app uses a dark theme with white and yellow text, creating a sleek look that highlights key information and odds. Navigation is handled via a simple A-Z menu, which makes finding a specific sport straightforward. However, some user feedback suggests the interface can feel “fiddly” when toggling between sections. A notable inconsistency is that the mobile website includes extra menu shortcuts to coupons and daily races, a feature that is missing from the app itself, requiring more tapping and scrolling to find the same events.
App performance
App performance is arguably the single biggest weakness of the BetGoodwin experience, with a consistent pattern of user complaints. Many reviews state that the app crashes regularly and suffers from instability and slow loading problems. This unreliability can be a major drawback, particularly for in-play bettors who require a fast and stable platform.
Login and security
The app supports modern security features, including biometric login with Face ID, allowing for quick and secure access. For peace of mind, BetGoodwin is fully licensed and regulated to operate in the UK by the UK Gambling Commission (UKGC), ensuring it adheres to strict safety and fairness standards.
Betslip functionality
Adding selections to the betslip is intuitive for placing singles and accumulators. The app also features a ‘Create-A-Bet' function for football, allowing users to build a single bet from multiple markets within the same match. Key markets available include Result, Over/Under goals, Goalscorer, and Player bookings. However, it comes with crucial limitations: the total odds are capped at 1000/1, and you cannot combine multiple ‘Create-A-Bet' selections into one larger accumulator.
BetGoodwin app sports betting features
Here we review the key features that mobile bettors look for, including the quality of the in-play betting experience, live streaming services, and cash out options.
In-play betting
The in-play experience is a highlight of the app. Live events are featured prominently on the homepage and can also be accessed through a dedicated ‘Live Now' section. The interface includes well-designed live visuals that display text commentary and key statistics, helping users make quick and informed betting decisions as the action unfolds.
Live streaming
Live streaming is a major benefit, covering all UK and Ireland horse racing and greyhound racing. For horse racing, users only need to be logged into their account to watch for free, with no qualifying bet required. For greyhound racing, a stake of £2 is required to access the stream. The service has limitations, as there are no full-screen or picture-in-picture options available, but users are still able to view and bet on the race-card while watching.
Bet builder
As mentioned, the BetGoodwin app includes a ‘Create-A-Bet' feature. While it covers the most popular football markets, allowing users to combine selections like goalscorers and corners, it is less comprehensive and flexible than the bet builder tools offered by major competitors.
Cash out
Both full and partial cash out are available on the app. This feature was added after the initial launch in response to customer feedback, allowing bettors more control over their active wagers.
Push notifications
Based on the available information, there are no details regarding the app's push notification capabilities, such as custom alerts for settled bets or specific odds changes.
BetGoodwin app betting markets
The app's clear specialities are horse and greyhound racing. It provides extensive coverage of all UK and Irish meetings, as well as a good selection of international races. While football markets are also well-covered, the depth of betting options on other sports, such as boxing, can be limited compared to larger bookmakers. In total, the app offers betting on around 30 different sports, which also includes non-sporting markets like politics. While this covers all the major UK interests, it is a smaller roster than that offered by competitors like Virgin Bet or talkSPORT Bet.
BetGoodwin app bonuses and promotions
BetGoodwin's promotional strategy is heavily focused on its core sports, offering significant value to racing fans but limited options for others.
Welcome offer
The main welcome offer for new customers is 50% back as a free bet up to £25 on first-day losses. To qualify, new users must place a minimum of 3 bets of £10 or more on separate events. Each of these bets must be at odds of evens (2.0) or bigger, and all must be settled on the first day of the account being opened. While this is the most prominent welcome offer, it's worth noting that BetGoodwin frequently promotes other sign-up deals, such as a ‘Bet £10, Get £10 Free Acca', so new users should check which offer is currently active.
App-exclusive promotions
The source material does not contain any information about promotions that are exclusive to the BetGoodwin mobile app.
Loyalty rewards
BetGoodwin does not currently offer a loyalty program, free bet club, or a similar rewards scheme for existing customers. Instead, it provides a range of ongoing promotions that are almost entirely centred on horse racing. Key offers include a free bet refund (up to £100) if your horse is beaten by a nose, falls at the last fence while leading, or finishes second to a winner with a starting price of 50/1 or greater. The bookmaker also offers the popular Best Odds Guaranteed (BOG) promotion on all UK and Irish racing.
BetGoodwin app banking
Banking on the BetGoodwin app is a tale of two extremes: withdrawals are exceptionally fast, but the deposit options are frustratingly limited.
Deposits
The deposit options are very limited. Most sources indicate that payments are restricted to Visa, Maestro, and Mastercard debit cards. The minimum deposit is £10, and all transactions are processed instantly.
Withdrawals
Withdrawal speed is a major strength of the BetGoodwin service. Payouts are processed exceptionally quickly, often in as little as 4 hours. One real-money test recorded a withdrawal being completed in just 11 minutes via Visa Direct. It is important to note, however, that BetGoodwin may charge a withdrawal fee of £3 or 5% if a user's total wagering amount is less than 50% of their total deposits.
Transaction history
There is no specific information available in the provided sources regarding the layout, clarity, or ease of use of the transaction history section within the app.
BetGoodwin app vs mobile website
When comparing the native app to the mobile website, some reviewers found the mobile website to be slightly faster. The most significant functional difference is that the mobile website features an extra menu with shortcuts to event coupons and daily races, which is not present in the app. However, the app provides benefits such as a more intuitive feel for navigation, one-tap access from the device's home screen, and the potential for push notifications.
BetGoodwin app customer support
Customer support is available through live chat and email ([email protected]). Feedback on the live chat service is positive, with users reporting response times of often under a minute. A major negative, however, is that the app does not have an FAQ section or an in-app help centre, a significant omission that makes it difficult for users to find answers to common queries without contacting an agent.
BetGoodwin app troubleshooting
Based on recurring themes in user reviews, the most common problems users may face are related to app performance. These issues include app crashes, login problems, general instability during use, and slow loading times for certain sections or live games.
BetGoodwin app verdict
The BetGoodwin app is a product from a traditional, racing-focused bookmaker that is still establishing its place in the competitive digital market. Its strengths are highly targeted and exceptionally good in their specific niche. The combination of industry-leading fast withdrawals, a host of valuable horse racing promotions, and free live streaming for UK and Irish racing is a powerful offering.
However, these major pros are set against significant cons. The app's performance is a common point of frustration, with frequent reports of crashes and instability. Furthermore, the severely limited payment options and a promotional calendar that offers little outside of racing will be major deterrents for many punters.
Ultimately, the ideal user for the BetGoodwin app is a dedicated horse racing or greyhound racing bettor who prioritises fast payouts and racing-specific value over a polished, feature-rich app. While it excels for this audience, punters seeking a versatile, all-around betting app should look elsewhere.
BetGoodwin app FAQs
Yes, the app is free to download for both iOS and Android devices from the Apple App Store and the Google Play Store, respectively.
Yes, the app provides free live streaming for all UK and Irish horse racing. You only need to be logged into your account to watch; no qualifying bet is required.
The app can be installed and used on an iPad, but users should be aware that it has not been optimised for the larger tablet screen, which may affect the layout and user experience.
Payment methods are very limited. The app primarily accepts deposits and processes withdrawals via Visa, Mastercard, and Maestro debit cards.
No, customers must choose one or the other. If you have an existing telephone account and wish to move to the online service, you must contact customer support to have your telephone account closed first.