This is a comprehensive review of the DragonBet app, a UK-licensed platform whose main differentiator is its deep focus on Welsh sports markets. Born from the legacy of respected Welsh course bookmaker John Lovell Racing, DragonBet brings a traditional, customer-focused ethos to the digital age. It currently holds a 3.9/5 rating on the App Store and a 3.2/5 on Google Play.
DragonBet app review summary
The DragonBet app is a solid, reliable platform for both iOS and Android, standing out as an essential choice for fans of Welsh sports and UK horse racing. While it excels in its niche markets and core functionality, it has some notable limitations.
| Pros | Cons |
|---|---|
| Unrivalled focus on Welsh sports markets | Very limited payment methods (no major e-wallets) |
| Intuitive and easy-to-navigate design | No standard welcome bonus for new players |
| Crisp live streaming for all UK/Irish racing | Cash Out feature lacks a partial cash out option |
| Fast withdrawal times (tested at 45 minutes) | No biometric login (Face ID/fingerprint) support |
| Full-featured Bet Builder on football | No betting markets for eSports |
How to download the DragonBet app
The download process for the DragonBet app is straightforward on both major mobile platforms.
iOS download
- Open the Apple App Store on your iPhone or iPad.
- Use the search bar and type in “DragonBet”.
- Tap the “Get” button next to the official app icon.
- Follow the on-screen prompts to install the app onto your device.
Android download
- Open the Google Play Store on your Android device.
- Search for “DragonBet”.
- Tap the “Install” button on the app's page.
- The app will download and install directly, with no separate APK file needed.
System requirements
The DragonBet app requires a modern smartphone to run smoothly. For the most up-to-date information on minimum iOS/Android versions and the required storage space, check the respective App Store and Google Play Store pages.
DragonBet app user experience
In our experience, the mobile experience is functional and clean, designed for betting without unnecessary distractions.
Design and navigation
The DragonBet app features a clean layout with a balanced dark and light colour scheme that makes odds easy to read. Navigation is intuitive; a main menu provides quick access to all sports, while a prominent search function makes finding specific fixtures simple. The use of touch-friendly menus ensures quick and efficient navigation.
App performance
Based on our testing, the app has fast loading times and feels responsive. We found live streams for horse racing to be stable and high-quality, even when tested on mobile data, with no buffering issues. It's worth noting a user report from the Google Play store mentioned that the app can use a lot of mobile data.
Login and security
The DragonBet app uses SSL encryption to protect user data and transactions. The app is licensed and regulated in Great Britain by the UK Gambling Commission under account number 50122, operated by Playbook Gaming Ltd. During our review, we found no options for biometric login, such as Face ID or Touch ID, or two-factor authentication. This is a notable omission for a modern betting app.
Betslip functionality
The betslip on the DragonBet app is simple and efficient. Adding single selections is a one-tap process, and building weekend accas is a breeze. The Bet Builder is clearly marked on applicable football matches and allows users to easily combine various markets, like player props and match events, into a single bet.
DragonBet app sports betting features
DragonBet focuses on nailing the fundamentals. While it won't dazzle you with a vast array of niche features found on industry giants, its core toolkit for in-play betting, racing streams, and building football accas is executed with a focus on reliability and speed.
In-play betting
The in-play betting experience on the DragonBet app is smooth and effective. Live odds refresh rapidly, allowing for timely bets during matches. A good range of in-play markets is available for popular sports like football and tennis. For sports without live streaming, live stats are provided to fill the gap, keeping you informed on the flow of the game.
Live streaming
Live streaming is a key feature of the DragonBet app, but it is exclusively limited to UK and Irish horse racing and greyhound racing. Our tests showed that the stream quality is crisp and reliable, providing a high-quality viewing experience directly within the app.
Bet builder
The DragonBet app offers a comprehensive Bet Builder for football, which is one of its strongest features. It allows for a wide variety of markets to be combined into a single custom bet. However, a common criticism is that the markets within the Bet Builder are not grouped by category, which can make finding specific player props slightly slower than on competitor apps.
Cash out
DragonBet provides a standard, full cash out feature on select markets, allowing you to settle a bet before the event has finished. It is important to note that partial cash out and auto cash out functions are not available, which is a limitation compared to some larger bookmakers.
Personal Bet Requests
In a nod to its on-course bookmaking roots, DragonBet offers a personal touch that larger operators rarely do. Users can contact the trading team directly via Twitter (using the hashtag #DragonBet) to request odds on unlisted markets or to ask for a price match, adding a welcome layer of bespoke service.
Push notifications
The DragonBet app offers personalised push notifications. Users can opt-in to receive alerts for the latest odds, special promotions, and important bet settlements directly on their device.
DragonBet app betting markets
The DragonBet app's unique selling point is its extensive coverage of Welsh sports. This isn't just a token nod to the Principality; you can get a price on WRU Championship West fixtures and Cymru North/South football, markets you simply won't find on mainstream books. It also has a strong horse racing section, offering Best Odds Guaranteed (BOG) on all UK and Irish races from 10:30am on the day of the race. The app covers around 20 different sports in total but explicitly does not offer any markets for eSports.
DragonBet app bonuses and promotions
Unlike most modern betting apps, DragonBet does not currently offer a traditional welcome bonus for new sports bettors.
Welcome offer
There is no standard sign-up bonus for the sportsbook. However, there is a separate, casino-specific welcome offer available: “Deposit £10 Get 20 Free Spins” on the Big Bass Splash slot game. This requires the promo code bigbassfreespins and is only for use in the casino section.
App-exclusive promotions
While some betting apps provide mobile-only offers to encourage downloads, we found no specific app-exclusive promotions for the DragonBet app during our review. However, app users have access to all general promotions, such as ‘DragonBoosts' which offer enhanced odds on selected markets.
Loyalty rewards
DragonBet does not have a formal VIP program, but it does reward regular users. The platform runs a weekly slots club that offers free spins for staking a certain amount on slot games. For sports bettors, there is a loyalty offer where placing 10 bets of £10 or more in a week rewards you with a £10 free bet.
DragonBet app banking
Banking on the DragonBet app is straightforward but the range of available options is limited.
Deposits
The available deposit methods are Visa, Mastercard, and Maestro debit cards. For iOS users, Apple Pay is also an option. Notably, major e-wallets like PayPal and Skrill are not supported. The minimum deposit is a very low £1.
Withdrawals
Withdrawals can be made using the same debit card methods. During our testing, we were impressed by the withdrawal speed, where a transaction to a Visa card took only 45 minutes to arrive in our account. The standard processing time quoted by DragonBet is 1-3 business days.
Transaction history
Users can easily view their full deposit and withdrawal history within their account section on the app.
DragonBet app vs mobile website
Both the dedicated app and the mobile website offer the same betting markets and features. The main reasons to choose the native DragonBet app are its superior speed, more streamlined navigation, and the convenience of push notifications. Like the app, the mobile website also lacks support for biometric login.
DragonBet app customer support
Support is available directly through the DragonBet app. The Live Chat is the most effective method, connecting to an agent within seconds who can resolve queries professionally. Email is also available as an alternative contact method. There is no phone support. While an FAQ section exists, it is presented as a large, continuous block of text and is not easy to navigate for specific queries.
DragonBet app troubleshooting
Here are some common issues and suggested actions based on user reviews and our analysis.
- High Data Usage: Some users have reported the app consumes a significant amount of mobile data. We recommend using a Wi-Fi connection when streaming live races to avoid unexpected charges.
- Login Issues: As there is no biometric login, ensure you remember your password. Use the password reset function within the app if you have trouble accessing your account.
- Limited Payment Options: If your preferred method isn't available, you will need to use a Visa or Mastercard debit card to fund your account.
- Finding Bet Builder Markets: Be prepared to scroll. Unlike competitor apps, markets aren't grouped by category (e.g., ‘Player Props,' ‘Cards'), so finding a specific bet takes more time.
DragonBet app FAQs
- Is the DragonBet app free to download? Yes, the app is completely free to download from the Apple App Store and Google Play Store.
- Can I watch live football on the DragonBet app? No. Live streaming is currently only available for UK and Irish horse racing and greyhound racing.
- Does DragonBet offer Best Odds Guaranteed on the app? Yes, Best Odds Guaranteed is offered on all UK and Irish horse racing from 10:30am on the day of the race.
- Is the DragonBet app available for tablets? Yes, the iOS app is compatible with iPads, providing the full betting experience on a larger screen.
- What payment methods can I use on the DragonBet app? You can use Visa, Mastercard, and Maestro debit cards. Apple Pay is also available for deposits on iOS devices.
DragonBet app verdict
The DragonBet app’s greatest strength is its unique and in-depth coverage of Welsh sports markets, making it an essential download for any Welsh sports enthusiast. The app delivers a clean design, reliable performance, and excellent horse racing features, including high-quality live streaming and Best Odds Guaranteed. DragonBet's decision to forgo a traditional welcome bonus is a bold one, signalling a focus on long-term value through its loyalty scheme and superior odds on niche markets, rather than on fleeting sign-up incentives. This philosophy defines the app: it's not for the bonus hunter, but for the discerning punter who values specialist markets and a no-nonsense experience.
This on-course heritage is also reflected in its limitations; the lack of e-wallets and modern features like partial cash out and biometric login feels like a hangover from a simpler era of betting. The final recommendation is clear: it excels as a specialist ‘second account' for punters who want sharp odds on Welsh sport and racing, complementing a main account held with a feature-rich giant.
DragonBet app FAQs
Yes, the app is completely free to download from the Apple App Store and Google Play Store.
No. Live streaming is currently only available for UK and Irish horse racing and greyhound racing.
Yes, Best Odds Guaranteed is offered on all UK and Irish horse racing from 10:30am on the day of the race.
Yes, the iOS app is compatible with iPads, providing the full betting experience on a larger screen.
You can use Visa, Mastercard, and Maestro debit cards. Apple Pay is also available for deposits on iOS devices.