This is a comprehensive review of the Planet Sport Bet app, the mobile offering from the trusted UK sports media network behind Football365 and TEAMtalk. It focuses on delivering a simple, feature-rich betting experience. However, user ratings are low, with 2.9 stars on the App Store and 1.6 stars on Google Play.
Planet Sport Bet App Review Summary
This section provides a high-level overview of the Planet Sport Bet app, which is available for iOS and Android users throughout the UK.
| Pros | Cons |
|---|---|
| Clean, intuitive user interface | Mixed user reviews citing reliability issues |
| Live streaming for all UK & Irish horse racing | Very limited banking options (no e-wallets) |
| Comprehensive sports coverage, especially football | Lack of live chat support |
| Feature-rich with Bet Builder and Cash Out | Occasional login difficulties reported by users |
How to Download the Planet Sport Bet App
The Planet Sport Bet app is readily available for download on the UK's primary mobile platforms, making it accessible to nearly all smartphone users.
Downloading for iOS
- Open the App Store on your iPhone or iPad.
- Use the search bar to find “Planet Sport Bet”.
- Tap the “Get” button to download and install the app.
Downloading for Android
- Visit the Google Play Store on your Android device.
- Search for “Planet Sport Bet” in the store.
- Tap “Install” to download and add the application to your device.
System Requirements
- iOS: Requires iOS 13.0 or later.
- Storage: The app requires approximately 21MB of storage space on iOS devices.
- Compatibility: It is compatible with most modern Android devices.
Planet Sport Bet App User Experience
Design and Navigation
The app features a clean, intuitive interface with a logical layout and a dark blue/black and red colour scheme. Sports categories are clearly organised, making it straightforward to find markets and build a betslip. The design is optimised for thumb-friendly navigation, allowing users to place bets with minimal taps.
App Performance
Feedback on the app's performance is mixed. While expert reviews praise the app as fast and slick, user reviews frequently cite occasional performance hiccups. Common complaints include slow loading issues, glitches, and the app frequently logging users out of their accounts. The developer releases regular updates with notes such as “Improved performance and bug fixes” to address these issues.
Login and Security
The app uses a standard login process requiring an email and password. Based on user feedback, some have reported occasional difficulties logging in or have had their accounts suspended without warning. The provided reviews do not mention any specific biometric login options, such as Face ID or fingerprint scanning.
Betslip Functionality
The betslip is designed to be quick and easy to use. Users can add selections to create singles, accumulators, and popular permutation bets like Lucky 15s. For convenience, a quick deposit feature is also available directly from the betslip, allowing you to top up your account without navigating away from your selections.
Planet Sport Bet App Sports Betting Features
In-Play Betting
The app provides a great in-play betting experience with access to hundreds of live markets. The interface is streamlined for speed, featuring responsive odds updates that allow for quick and timely bet placement as the action unfolds.
Live Streaming
Live streaming is available but is exclusively limited to UK and Irish horse racing. Reviewers describe the stream quality as excellent, making it a key and valuable feature for horse racing fans who bet on the go.
Bet Builder
The “Build-a-Bet” feature is available for football markets. It allows users to combine multiple selections from a single event into one custom bet. For example, you can combine a first goalscorer selection with the total number of corners and cards in the match.
Cash Out
A Cash Out feature is available on all major events. The app supports both full and partial cash out options, giving users the flexibility to lock in a profit or reduce potential losses before an event has concluded.
Push Notifications
While push notifications are a standard feature on modern betting apps, the provided source reviews do not detail any specific customisation options for the Planet Sport Bet app. There is no information on setting alerts for specific odds changes, match events, or bet status.
Planet Sport Bet App Betting Markets
The app offers a solid range of betting markets, covering over 20 different sports. There is extensive coverage of UK favourites like football (Premier League, Champions League) and horse racing. Other popular sports available include tennis, golf, cricket, rugby, NFL, darts, and snooker. Additionally, users can find markets for virtual sports and specials, such as politics and TV shows.
Planet Sport Bet App Bonuses and Promotions
Welcome Offer
Welcome offers at Planet Sport Bet are subject to change, and new users should always check the app for the most current promotion upon signing up. A typical example of a past offer is one where new users register with a specific promo code, such as bet20get10, deposit a minimum of £20, and place a qualifying cash bet at odds of Evens (2.0) or greater to receive a £10 free bet.
App-Exclusive Promotions
While all the site's promotions are accessible through the app, the source materials do not indicate any offers that are specifically exclusive to app users.
Loyalty Rewards
Planet Sport Bet provides recurring promotions that reward existing customers. Key offers include the “Acca Club,” where placing a £10+ football accumulator with four or more legs earns a £5 free bet weekly. Another weekly offer gives a £10 free bet to users who place ten or more bets of £10+ at qualifying odds.
Planet Sport Bet App Banking
Deposits
The deposit process is straightforward, but payment options are very limited. The only available methods are Visa, Mastercard, Maestro, and Bank Transfer. E-wallets such as PayPal and Skrill, as well as mobile payment services like Apple Pay and Google Pay, are not supported. The minimum deposit amount is as low as £1.
Withdrawals
Withdrawals are processed back to the same limited methods used for deposits (Visa, Mastercard, Maestro, Bank Transfer). The standard processing time is stated as 2-5 banking days. However, one hands-on test noted impressive speed, stating, “in our test, a withdrawal to a Visa card took just 4 hours.”
Transaction History
Users can view a complete record of their transaction history, including all deposits, withdrawals, and bet settlements, within the account section of the app.
Planet Sport Bet App vs Mobile Website
The dedicated app generally offers a more streamlined and integrated user experience than the mobile website. While the core functionality, sports, and markets are identical on both platforms, the app is designed for faster navigation. However, there is a performance contrast: some experts find the app faster, while some users report stability issues that are not present on the mobile site. The primary reason to choose the app is for the dedicated experience and, most importantly, for access to the live streams of UK and Irish horse racing.
Planet Sport Bet App Customer Support
Customer support is a notable weakness, and there is conflicting information across various reviews. While some sources mention live chat, our findings and the bulk of user feedback confirm that there is no live chat or phone support available. Support is limited to email and social media channels, including Facebook, X (formerly Twitter), and Instagram. Email support is available 24/7, and reviewers have noted that responses typically arrive within a few hours.
Planet Sport Bet App Troubleshooting
Based on user feedback, bettors may encounter the following common issues with the app:
- Login Problems: Difficulty accessing accounts or being logged out of the app frequently.
- Account Suspensions: A number of users have reported having their accounts suspended or banned unexpectedly, with some reporting this after winning bets.
- App Glitches: Occasional issues with the app freezing, experiencing slow loading times, or crashing during use.
- Bet Errors: Users reporting issues with placing or settling bets correctly, contributing to the app's low ratings.
Planet Sport Bet App Verdict
The Planet Sport Bet app presents a mixed proposition for UK bettors. Its key strengths lie in its clean, user-friendly design and competitive odds, particularly on football and horse racing. The standout feature is undoubtedly its excellent live streaming service for all UK and Irish horse racing, which provides significant value for racing enthusiasts.
However, these positives are weighed down by significant weaknesses. The banking options are extremely limited, with a complete absence of popular e-wallets and mobile payment services. Furthermore, the lack of live chat support is a major drawback in an industry where instant help is standard. The consistently poor user ratings across both app stores, which highlight serious reliability and account issues, cannot be ignored.
The ideal user for this app is a horse racing enthusiast who primarily uses a debit card for transactions and values a simple, no-frills interface over extensive banking flexibility and robust customer support. For others, the strong racing features must be carefully weighed against the notable drawbacks in banking, support, and reported performance.
Planet Sport Bet App FAQs
Yes, the Planet Sport Bet app is completely free to download from the Apple App Store for iOS devices and the Google Play Store for Android devices.
You can only watch live UK and Irish horse racing on the app. Live streaming for other sports, such as football or tennis, is not currently available.
The low ratings on both the App Store and Google Play primarily stem from user complaints about the app’s reliability. These include performance issues like glitches and frequent logouts, problems logging in, and reports of unexpected account suspensions.
Yes, the app is compatible with iPads that require iOS 13.0 or later. As the platform is optimised for mobile devices, it should also function correctly on most modern Android tablets.