Grosvenor Sport entered the online betting scene in 2016, backed by the immense reputation of its parent company, a titan of the UK casino world since 1970. The central question is clear: does the sportsbook deliver an experience worthy of its prestigious casino heritage?
Grosvenor Sport review: A comprehensive look
Our testing of Grosvenor Sport reveals a platform with distinct strengths and notable weaknesses. The unique ‘Double The Odds' welcome bonus is an inventive start for new players, and the sportsbook, powered by the reputable Kambi, excels in its coverage of horse racing and greyhounds. This is supported by high-quality live streaming and an excellent Best Odds Guaranteed offer. We found the desktop site and iOS app to be sleek and professional, customer support to be knowledgeable, and many payment options to offer near-instant withdrawals. However, the platform is let down by a lack of ongoing promotions for sports bettors, a poorly-rated Android app, and customer support that is not available 24/7.
| Pros | Cons |
|---|---|
| Excellent live streaming for all UK & Irish horse racing and greyhounds. | Noticeably fewer ongoing promotions for existing sports customers compared to rivals. |
| Top-tier Best Odds Guaranteed (BOG) offer on horse racing. | The cash out feature is not available on bet builder selections. |
| In-depth statistics package available across most sports. | The Android mobile app suffers from significant performance issues according to user reviews. |
| Fast withdrawal times, with some methods processing almost instantly. | Customer support is not available 24/7. |
Grosvenor Sport bonuses: What's on offer for punters?
Here we will break down the bonuses and promotions available at Grosvenor Sport, covering what new players can claim and what existing customers can expect.
The welcome bonus for sports betting
The sign-up offer for new customers is a ‘Double The Odds' token on your first bet, plus 50 free spins for the casino. To claim it, new customers must first deposit a minimum of £10. Then, when placing their first sports bet (maximum stake £10, or £5 each-way), they must select and apply the ‘100% odds boost token' directly from the bet slip. Any extra winnings from the boosted odds are paid out in cash.
A summary of the key terms & conditions
- New customers only.
- Minimum deposit of £10.
- Deposits via PayPal and Paysafecard are excluded from the offer.
- The Odds Boost token must be used within 60 days of registration.
- The maximum stake for the odds boost is £10.
Promotions for existing customers
This is a weaker area for Grosvenor Sport compared to its competitors, but there are a few regular offers available for loyal players.
- Grosvenor Sport Club: A loyalty offer where punters can receive a £5 free bet each week by staking a total of £25 or more during the qualifying period.
- Odds Boosts: Regular odds boosts are available on the platform, with a particular focus on major football matches and tournaments.
- Horse Racing Offers: A cashback promotion offers your money back as a free bet if your horse finishes second to an SP favourite in selected races.
Grosvenor Sport betting markets review: A deep dive
Powered by the well-regarded Kambi platform, the Grosvenor sportsbook covers over 36 different sports, demonstrating significant breadth. The platform shows particular strength in traditional UK favourites like football, horse racing, and rugby, as well as a solid offering in motorsports.
Football, rugby, and other major sports
Football betting is a core strength, with over 300 markets available on high-profile matches from competitions such as the Premier League and Champions League. Coverage for other major UK sports is also strong, including comprehensive markets for both Rugby Union and Rugby League, cricket, and tennis, from Grand Slams down to Challenger level events.
Niche markets and specials
Grosvenor provides markets for a good range of niche sports, with darts, snooker, Aussie Rules, and handball all well-represented. However, a notable weakness identified in our review is the very limited selection of markets for Entertainment and Specials betting, which often consists of only one or two events.
Betting odds and value analysed
The odds at Grosvenor are generally competitive and can be found near the top of the market, though they are not always the absolute best available. The average betting margin, a key indicator of value, sits in a range between 5.44% and 7.19%, which is considered acceptable for UK punters.
The live betting experience
The in-play betting feature covers a decent range of sports, including tennis, table tennis, and esports, although the variety of sports available can be less extensive than on top-tier competitor sites. A key strength of the live experience is the quality of the in-play statistics provided for many events. Live streaming is a standout feature but is almost exclusively available for UK & Irish horse racing and greyhounds. To access streams, users must have a positive account balance or have placed a bet in the last 24 hours.
Bet builder and special features
The bet builder functionality is comprehensive, allowing users to create their own unique wagers and also to customise pre-made selections. However, it comes with one crucial limitation: cash out is not available for any bet builder wagers.
Additional betting features: More than just sports?
While the primary focus of this review is sports, Grosvenor's long-standing heritage in the gaming industry means other products are available to customers.
Casino games
As a world-renowned casino brand, Grosvenor provides an excellent online casino. It features hundreds of slots as well as a full suite of live dealer games, including popular classics like blackjack and roulette. A full review of the Grosvenor Casino product is available elsewhere.
Bingo/Lottery options
Grosvenor Sport does not offer dedicated bingo or lottery products. Its parent company, The Rank Group, operates these games under separate, specialised brands such as Mecca Bingo.
Virtual sports
Virtual sports betting is available on the platform for customers looking for on-demand betting opportunities.
The Grosvenor Sport site experience: Our findings
We will now cover the complete user experience, evaluating everything from the website design and mobile apps to betting limits and customer support.
Website design and navigation
The desktop website has a classy, sleek, professional, and stylish aesthetic that reflects its premium brand identity. The layout is clean and navigation is intuitive, making it easy for users to find their desired markets. However, some sources reported that certain pages and menus can be slow to load at times.
The mobile betting experience
The mobile experience is a tale of two different apps.
- iOS App: The app for Apple devices is well-regarded, holding a high rating of 4.3/5 on the App Store. During our testing, we found the iOS app to be smooth, fast, and easy to navigate.
- Android App: In stark contrast, the Android app receives consistently poor user ratings on the Google Play Store, ranging from 2.1 to 2.8 out of 5 across various review platforms. Common complaints include frequent crashes, bugs, and sluggish performance, making it a frustrating experience for many. Android users may prefer to use the mobile browser version of the site instead.
Betting limits explained
The betting limits are straightforward and in line with industry standards.
- Minimum Stake: £0.10
- Maximum Payout: £250,000 in any 24-hour period.
Contacting customer support
Support is available through multiple channels, but it is important to note the specific operating hours.
- Channels: Live Chat, Phone (0800 083 1990), and Email.
- Availability: Source information on availability is conflicting. While Grosvenor's official support page and our testing confirm operating hours of 07:00 to 10:30 daily, some third-party reviews incorrectly list support as 24/7. Punters should be aware of these limited hours.
- Our Experience: We found the support staff to be professional and knowledgeable. However, response times on live chat can sometimes be slow.
Grosvenor Sport payment methods: Deposits and withdrawals
Grosvenor offers a solid, if not extensive, range of banking options for UK customers.
How to deposit funds
| Method | Minimum Deposit | Processing Time | Fees |
|---|---|---|---|
| Debit Cards (Visa, Mastercard) | £5 | Instant | None |
| PayPal | £10 | Instant | None |
| Apple Pay | £5 | Instant | None |
| Paysafecard | £5 | Instant | None |
Note: While the minimum deposit for some methods is £5, a £10 minimum deposit is required to qualify for the ‘Double The Odds' welcome bonus.
How to withdraw your winnings
| Method | Minimum Withdrawal | Processing Time |
|---|---|---|
| PayPal | £5 | From 15 minutes up to 24 hours |
| Visa Direct | £5 | 35 Minutes in Our Test |
| Apple Pay | £5 | Near-Instant |
| Debit Cards (Visa, Mastercard) | £5 | 1-3 Business Days |
Why choose Grosvenor Sport for sports betting? Our final verdict
Grosvenor Sport stands as a solid, professional, and highly reputable online bookmaker, excelling in specific, well-defined areas. Its biggest strengths lie in its offering for horse racing and greyhound fans, where features like high-quality live streaming for all UK & Irish races, a top-tier Best Odds Guaranteed offer, and deep markets make it a market leader. The trusted brand name, backed by decades of experience in UK gaming, provides a secure environment, and the availability of fast payout methods is a significant plus. The in-depth statistics package, powered by Kambi, is another impressive tool that adds real value for serious bettors.
However, the platform is held back by some clear weaknesses. The most significant is the relative lack of ongoing promotions for sports customers, which pales in comparison to more aggressive competitors. Furthermore, the poor performance and negative reviews of the Android app are a major drawback for a large segment of mobile users. Finally, the restriction of live streaming to racing events and the absence of 24/7 customer support are limitations to consider.
Grosvenor Sport is an ideal choice for horse racing enthusiasts and punters who value a secure, straightforward betting experience from one of the UK's most established gaming brands.
Grosvenor Sport is owned by The Rank Group, a major UK-based gambling company that is listed on the London Stock Exchange and also operates brands like Mecca Bingo.
Yes, Grosvenor Sport is fully licensed and regulated by the UK Gambling Commission (account number 57924), making it legal and safe for all UK customers.
Yes, Grosvenor Sport offers a comprehensive Best Odds Guaranteed (BOG) promotion on all UK and Irish horse racing from 9:00 AM on the day of the race.
You can bet on over 36 different sports. This includes popular options like football, horse racing, greyhounds, rugby, and tennis, as well as more niche sports like handball, Aussie Rules, and esports.